Changing the delivery of IT

Tony Bishop

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Top Stories by Tony Bishop

Adaptivity Keynote at Cloud Expo Businesses today face a tsunami of challenges unlike it has ever faced in history: globalization, geo-political, rise of the Internet consumer, customer mind-share dynamics, proliferation of information and content to manage and maintain (with regulatory & security concerns). This requires new ways to do business: provide an enriched and consistent quality customer experience; conduct business over any form of electronic channel; rapid adoption of new business models; transact business in the most efficient & effective means possible; incorporate "turn on dime" transaction workflow, and rapidly make informed decisions. So what are IT executives supposed to do with this? Most are faced with... budget cuts; skill set shortages; complexity of their infrastructure; while keeping the lights on and doing more with less! The good news is... ... (more)

Eleven Key Components of the Enterprise Cloud

Adaptivity at Cloud Expo Here are the 11 key components that enable IT organizations to operationalize an enterprise cloud: 1. ECONOMIC MODEL Define the business and IT linkage of demand and supply. Orient the analysis and model creations around the interactive dynamics of consumption of IT resources by the business and the fulfillment behavior of processing by IT. This needs to be correlated with the value-chain function and the corresponding products or services, differentiated by business type (liquidity, risk transference, advice), business importance (margin, labor, flow)... (more)

The American Dream Is Alive with Cloud Computing

Adaptivity Keynote at Cloud Expo New York The principles and freedoms of the American dream are finding themselves resurrected again with cloud computing. The following blog will outline background, details and living proof that cloud computing is one of the catalysts of the future that will bring the American dream back! As an immigrant and soon to be citizen of the United States of America, I have experienced first hand and continue to experience the greatness of this country and rewards of the American dream.  My belief system of hard work combined with the principle that "busi... (more)

New CIO Playbook: Positioning IT as Strategic to the Business

Chief Information Officer on Ulitzer According to a Smart Enterprise Magazine CIO report, three-quarters of today's CIOs help their companies develop new products or services. Gartner Group's 2008 Worldwide Survey of CIOs, 85 percent of CIOs are now looking toward "IT to make the difference in their enterprise strategy." This move away from "keeping the lights on" to a focus on business strategy and external customer interaction is completely changing the day to day activities of today's CIO. The result of IT's executive leadership becoming a "part of" vs. a "supporter of" the bus... (more)

The Service Orientation of IT

We are entering a new phase of IT where organizations must orient delivery of service across the entire IT supply chain to behave and operate in a real time manner. Those organizations that don’t embark on this transformational journey will not deliver the desired business growth and maximized shareholder value that is the fiduciary responsibilities of IT executives in support of their businesses. Let’s call this the Service Orientation of IT, where leading innovative firms are using as a strategy to improve the long term competitive position of business – by delivering anytime,... (more)