Changing the delivery of IT

Tony Bishop

Subscribe to Tony Bishop: eMailAlertsEmail Alerts
Get Tony Bishop: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn

Related Topics: CEOs in Technology, Cloud Computing, Cloudonomics Journal, SaaS Journal, Infrastructure 2.0 Journal, Government Cloud Computing, Cloud Hosting & Service Providers Journal, Green Storage Journal, CIO/CTO Update, Telecom Innovation, Outsourcing on Ulitzer, New Year 2010

News Feed Item

Decisions Moves Into the Cloud to Guarantee Business Continuity and Disaster Recovery

- Partnership Enables Decisions to Provide Uninterrupted Service by Hosting its Contact Manager(TM) System in the Cloud

LONDON, February 19, 2010 /PRNewswire/ -- Decisions, the independent database software provider, has chosen the Cloud Computing Centre to host and manage all of its Software as a Service business for its contact manager(TM) CRM solution to guarantee business continuity to its customers.

Decisions chose the Cloud Computing Centre because of its capacity to provide a fully hosted service ( As Chris Christodoulou, Technical Director at Decisions explains, "The team worked with us to ensure that the entire solution was ready to 'Go to Market' (; they helped us to get our sales strategy in place, prepare our contracts and all the collateral we required for the initial talks with our customers. However, the most important aspect of our partnership is the ongoing support they provide us through the entire sales and implementation process; having them alongside us in our client meetings is invaluable."

As a provider of membership management software solutions to member-driven associations, societies and professional institutes, Decisions' - sole aim is to make it easier and more cost-effective for its clients' organisations to attract, retain and serve their members. This made its move to offering its services in the Cloud a logical move. As Christodoulou continues, "Our customers' budgets continue to be under pressure, so the SaaS model is very appealing to many of them. In addition, hosting our applications in the Cloud means that we can provide full disaster recovery ( support for our customers as part of our offering."

(Due to the length of this URL, it may be necessary to copy and paste this hyperlink into your Internet browser's URL address field. Remove the space if one exists.)

However, as with many companies out there looking at the Cloud, Decisions was unsure of what needed to be addressed in order to facilitate this move as seamlessly and efficiently as possible. "There is so much information out there on the Cloud. What you really want is a simple guide on how to move your business over and still continue to meet your objectives," explains Christodoulou. "This is exactly what the Cloud Computing Centre provided us with, which is why we chose to work with them as our strategic partner for SaaS."

Decisions initially engaged with the Centre on a "proof of concept" basis, enabling them to see the infrastructure in action and receive advice on the specific issues they would need to address in order to successfully complete this move.

"The correct choice of SaaS partner is key to ensuring a seamless transition to the Cloud Computing model, as there are a number of key technical criteria that need to be addressed. From data centre location, to business continuity and disaster recovery strategies and connectivity concerns, if you include all of the surrounding business issues of developing a 'route to market' or 'go to market' strategy, there is a lot of information that needs to be processed prior to embarking on the move to the Cloud. Not getting this right can cost you dearly, and this is a position few can afford to be in, which is why we invest our time upfront understanding the nuances of each individual customer to advise them on how best to progress with the Cloud," explains Keith Bates, Chairman at the Cloud Computing Centre.

The Centre is a privately-owned provider of services to hundreds of companies with many thousands of users across the UK. It maintains over 500 managed servers requiring petabytes of data storage capacity.

Expanding on Bates' comments, Christodoulou concludes, "Our market is highly dynamic and our business is constantly growing to exceed the demands of our customers. We are expected to be constantly available and responsive. As such, it is imperative that our system is flexible, resilient and always accessible. This is exactly what the Cloud Computing Centre does for us; our partnership with them means that our customers can stay in business even if disaster strikes."

About the Cloud Computing Centre

The Cloud Computing Centre provides cloud-based services to hundreds of companies with many thousands of users across the UK and Europe. The Centre maintains over 500 managed servers requiring petabytes - that's 1000s of terabytes - of data storage - all with high-speed access - at locations all over the Cloud.

As specialists in Cloud Computing, its customers receive on-demand, 'hassle free' utility computing, carefully managed and secure data and applications, fully scaleable bandwidth and network infrastructure, comprehensive business continuity and disaster recovery provided by a team of highly experienced technical support engineers who deliver 365/24/7 available computing power and support.

The Centre has been providing outsourcing, managed services and technical support services to hundreds of ISVs, technology partners and end user businesses across the UK and Europe for close to 25 years. In addition, the Centre was accredited to ISO 27001 standard in 2009 - the international standard for Information Security Management - which is a set of standards for establishing and maintaining effective information management systems, based around best practice principles for governing security of information and network systems.

    For more information please contact:

    Lisa Williams/Natalie Weatherer
    The itpr Partnership
    T: +44(0)1932-57-88-00

    Keith Bates
    T: +44(0)20-8879-5800

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.