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Cloud Computing: Article

Cloud Computing - Clouds Have Their Blue Screen of Death Too

Amazon's Simple Storage Service Went Down for 8 Hours - A Particulary Scary Situation for a Cloud-dependent Business

One of the problems with clouds is that they have this tendency to rain as it did on Amazon’s Simple Storage Service (S3) on Sunday when it was down – and not for the first time – in both the US and Europe for something like eight hours – translating into less than 2Nines availability in a month (not a year, a month).

Users couldn’t access their stored data – a particularly scary situation for a cloud-dependent business.

The problem extended to Amazon’s Elastic Compute Cloud (EC2) and prevented new virtual machines from being set up.

Amazon said it was an issue with the “communication between several Amazon S3 internal components,” which doesn’t exactly explain what happened now does it?

Amazon, which had to take the system offline to fix the problem, said no data was lost and that customers will be automatically credited for the downtime.

An outage in February was reportedly caused by too many authentication requests.

Google’s Documents and Spreadsheets service went down for about 45 minutes a couple of weeks ago.

By the way, Amazon’s quarterly profit doubled to $158 million on sales up 41% to $4.06 billion.

More Stories By Maureen O'Gara

Maureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara

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Most Recent Comments
Mukul Kumar 07/28/08 01:10:31 PM EDT

Hi,

I just posted an article on 'Cloud Availability' at the following URL, would like to hear your comments on the same.
http://mukulblog.blogspot.com/2008/07/cloud-availability.html

Thanks,
Mukul.